Art of Soaps will never give out any personal information or share email addresses with third parties.
If you have any questions about this policy, please contact our Customer Service Department; by postal mail at 101 Convention Center Dr. #210, Las Vegas, NV 89109.
WHAT INFORMATION DO WE COLLECT?
We collect various types of information depending upon how you use our site.
When you order from us, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date) or gift card number. We also gather information on the person who will receive any gift you send (e.g., that person’s name and address) and we will retain a record of your purchases.
When you become an Art of Soaps registered user, we collect your name, mailing address, email address, birth date and password. This information is gathered to make your shopping experience as a registered user as quick and easy as possible. Additionally, we collect certain personal information if you choose to opt-in to our email content marketing programs.
Our primary goal in collecting personal information including your first name, last name, purchase history, phone number(s), valid email and residential address and credit card data is to provide you with a smooth, efficient, customized shopping experience and to let you know about offers that may be of interest to you.
When you submit a question to customer service, we need your email address to respond, and you also may provide us with additional information to help us answer your question.
WHAT ARE COOKIES AND DO WE USE THEM?
Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. At Art of Soaps, we use persistent cookies to give you a more personalized shopping experience and to help you navigate our store more efficiently. We will use your information to enhance your site experience. However, you can use our site without accepting a persistent cookie. To do so, you should set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which gives you the opportunity to decide whether you want to accept it or not. In many instances, the Help button on your browser toolbar will tell you how you can take these steps.
Cookies can be used by a website to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At Art of Soaps, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you need to provide a password to access it.
HOW DO WE USE YOUR INFORMATION?
We may use your information in a number of ways, including the following:
In order to serve you better, we may combine the information you provide us online, in our stores and through our catalogs. We use that information to improve your overall shopping experience.
To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
For marketing and promotional purposes. For example, we send out email and direct mail to our online and store customers about products or events that we think may be of interest to them. We also may send you an offer for discounts or free services (e.g., free gift wrap or shipping) on our site.
DO WE SHARE YOUR INFORMATION? NO
If you wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either:
Write to Art of Soap Customer Service 101 Convention Center Dr #210, Las Vegas NV 89109, or email firstname.lastname@example.org.
Because customer lists often are prepared well in advance of an offering (sometimes 3-4 weeks before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
IS MY INFORMATION SECURE?
Art of Soaps has put in place various physical, electronic and managerial procedures to try to safeguard and secure the information we collect online. For example, private account and customer information is located on a secured server behind a firewall; it is not directly connected to the Internet. Encryption is a process by which a message or information is scrambled while it is in transit to Art of Soap. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient’s use only. So long as you use a browser that allows for encryption when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.
Please note however that while we implement many security measures on this site, 100% security cannot be guaranteed.